Issue details

Complaints Process

Review of the Complaints Process following Statutory Guidance from the Local Governments & Housing Ombudsman

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 07/02/2024

Lead member: Leader of the Council - Cllr Andy Graham

Lead director: Director of Governance, Monitoring Officer - Andrea McCaskie

Department: Organisational Effectiveness

Contact: Cheryl Sloan, Business Manager - Business Continuity, Governance and Risk Email: [email protected].