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Agenda

Venue: Council Chamber, Council Offices, Woodgreen, Witney, Oxfordshire OX28 1NB. View directions

Contact: Democratic Services 

Items
No. Item

1.

Apologies for Absence

To receive any apologies for absence. The quorum for the Audit and Governance Committee is 4 Members.

2.

Declarations of Interest

To receive any declarations from Members of the Committee on any items to be considered at the meeting

3.

Minutes of Previous Meeting pdf icon PDF 53 KB

To approve the minutes of the meeting held on Thursday 26 September 2024.

4.

Participation of the Public

To receive any submissions from members of the public, in accordance with the Council’s Public Participation Rules.

5.

Customer Complaints Policy & Procedure pdf icon PDF 71 KB

Purpose:

The report presents a new customer complaints policy and process which complies with the new Ombudsman Complaint Handling Code for Member authorisation, and a revised Staff Personal Safety Policy

 

Recommendation:

That the Audit and Governance Committee resolves to:

1.    Approve the implementation of the new Customer Complaints Policy and Procedure.

2.    Note the revised Staff Personal Safety Policy.

 

Invited:

Cheryl Sloan - Business Manager, Governance, Risk & Business Continuity

 

 

 

Additional documents:

6.

Treasury Management Mid-Term Report pdf icon PDF 645 KB

Purpose:

To provide Members with an update on Treasury Management activity, the performance of internal and external funds and prudential indicators for the period 1st April 2024 – 30th Sept 2024.

 

Recommendations:

That the Audit and Governance Committee resolves to:

1.    Note the contents of the report

 

Invited:

Sian Hannam - Treasury Accountant

Madhu Richards - Director of Finance

 

7.

Internal Audit pdf icon PDF 200 KB

Purpose:

To present a summary of the audit work concluded since the last meeting of this Committee.

 

Recommendations:

That the Audit and Governance Committee resolves to:

1.    Note the report.

 

Invited:

Jaina Misty – Senior Auditor

Madhu Richards - Director of  Finance

 

Additional documents:

8.

Strategic Risk Register pdf icon PDF 51 KB

Purpose:

The report brings to Members the current version of the Strategic Risk Register for information and assurance that risks to the Council are being managed and appropriate actions are being taken to mitigate risk.

 

Recommendations:

That the Audit and Governance Committee resolves to:

1.    Note the report.

 

Invited:

Cheryl Sloan - Business Manager Governance, Risk & Business Continuity

 

 

 

Additional documents:

9.

Audit and Governance Committee Work Programme 2024/25 pdf icon PDF 136 KB

Purpose:

For the Committee to review and note its work programme for the remainder of 2024/25.

 

Recommendation:

That the Audit and Governance Committee resolves to:

1.    Note the Committee’s Work Programme for 2024/25.