Issue - meetings
Ubico Service Agreement
Meeting: 11/03/2026 - Executive (Item 18.)
18. Ubico Service Agreement
PDF 190 KB
Purpose:
The proposal is to move to a single, common service agreement to be adopted by all Ubico shareholder councils and effective from April 2027, with council?specific service specifications appended. This approach will secure the delivery of service beyond the current contract end date on March 2027, retain local flexibility over service scope and standards and introduce consistency in legal structure, definitions, and core contractual provisions across the Ubico Shareholding partnership.
The proposed agreement updates terminology, reflects legislative change, standardises notice periods, and includes specific provisions to ensure continuity of services in the event of local government reorganisation. Importantly, it does not change the Shareholder Agreement or the Council’s role as an owner of Ubico.
Adoption of the common Service Agreement will provide greater clarity, resilience and long?term planning certainty while retaining strong council control over service scope, cost and performance, within the existing shareholder governance framework.
Recommendations:
That the Executive resolves to:
- Approve the Ubico Service Agreement in principle.
- Delegate authority to Director of
Place in consultation with The Leader of the Council, to:
- Agree and approve the final wording of the Service Agreement before the current contract expires at the end of March 2027.
- Agree and approve the final wording of the Lease Agreement
- Agree and approve the updated Service Specification
Additional documents:
- Annex A - Ubico Ltd Service Agreement SIAT (1), item 18.
PDF 380 KB
- Webcast for Ubico Service Agreement