Issue - meetings
Service Performance Report 2023-24 Quarter Four
Meeting: 12/06/2024 - Executive (Item 194)
194 Service Performance Report 2023-24 Quarter Four 
PDF 91 KB
Purpose:
To provide details of the Council’s operational performance at the end of 2023-24 Quarter Four (Q4).
Recommendation:
That the Executive resolves to:
1. Note the 2023/24 Q4 Service Performance Report.
Additional documents:
- Annex A - Corporate Plan Action Tracker 2023-24 Q4, item 194
PDF 111 KB
- Annex B - Council Priority report 2023-24 Q4, item 194
PDF 281 KB
- Annex C - Performance Report Q4 2023-2024, item 194
PDF 1 MB
Minutes:
Councillor Andy Graham, Leader of the Council, introduced the report, which provided details of the Council’s operational performance at the end of 2023-24 Quarter Four (Q4).
At the invitation of the Leader, Alison Borrett, Senior Performance Analyst, gave a detailed overview of the report, stating that the Council had an overall successful quarter (January 2024 to March 2024), and highlighted notable achievements including the adoption by the Executive of an updated Carbon Action Plan, applications for development being determined ahead of agreed timescales and improved processing of new Council Tax support claims.
The Senior Performance Analyst also provided an overview of steps being taken to address a small number of improvements across the Council, including collection of Non-Domestic Rates and delivery of affordable homes across the district.
In debate, the Executive highlighted and thanked the work of Officers in bringing an improved, more detailed and comprehensive service report to the Executive, adding that the reports and detail contained within, was of a much more understandable format and easier to take heed of.
Councillor Andy Graham proposed that the Executive agree to the recommendation as listed on the report. This was seconded by Councillor Alaric Smith, was put to a vote, and was unanimously agreed by the Executive.
The Executive Resolved to:
1. Note the 2023/24 Q4 Service Performance Report.
Meeting: 05/06/2024 - Overview and Scrutiny Committee (Item 9.)
9. Service Performance Report 2023-24 Quarter Four PDF 91 KB
Purpose:
To provide details of the Council’s operational performance at the end of 2023-24 Quarter Four (Q4).
Recommendations:
That the Committee resolves to:
1. Note the 2023/24 Q4 service performance report.
Additional documents:
- Annex A - Corporate Plan Action Tracker 2023-24 Q4, item 9.
PDF 111 KB
- Annex B - Council Priority report 2023-24 Q4, item 9.
PDF 281 KB
- Annex C - Performance Report Q4 2023-2024, item 9.
PDF 1 MB