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Issue - meetings

Service Performance Report 2024-25 Quarter Three

 

 

Meeting: 12/03/2025 - Executive (Item 315)

315 Service Performance Report 2024-25 Quarter Three pdf icon PDF 92 KB

Purpose

To provide details of the Council’s operational performance at the end of 2024-25 Quarter Three (Q3).

 

Recommendation      

That the Executive resolves to:

 

1.         Note the 2024/25 Q3 service performance report.

Additional documents:

Minutes:

Councillor Andy Graham, the Leader of the Council, introduced the item, the purpose of which was to provide details of the Council’s operational performance at the end of 2024-25 Quarter Three (Q3). Councillor Graham highlighted the following:

 

  • The purchase of three electric vans and an ultra-narrow van for the Council’s green fleet.
  • The installation of Solar PV at Elmfield. Councillor Graham noted that Elmfield was now let, with the main offices now at Woodgreen. Elmfield would be a business and social hub with a new café opening soon. The Elmfield conversion had been completed in a cost effective and environmentally friendly way.
  • Service performance areas above target were highlighted in Customer satisfaction, planning applications determined within agreed timescales, missed bin collections and gym memberships.
  • Councillor Graham noted that Land charge searches and visits to leisure centres were not on target, but that this was in part due to seasonal delays.

 

Councillor Andy Graham, Leader of the Council, proposed accepting the recommendations, and thanked Council staff, Officers and Senior Management for their work in this area.

 

Councillor Andrew Prosser, Executive Member for Climate Action and Nature Recovery, seconded the recommendations.

 

RESOLVED:

 

That the Executive:

 

1.         Note the 2024/25 Q3 service performance report.

Meeting: 05/03/2025 - Overview and Scrutiny Committee (Item 10.)

10. Service Performance Report 2024-25 Quarter Three pdf icon PDF 93 KB

Purpose:

To provide details of the Council’s operational performance at the end of 2024-25 Quarter Three (Q3).

 

Recommendation:

That the Committee considers the report and agrees any recommendations it wishes to submit to the Executive on 12 March 2025.

Additional documents:

 

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