Skip to main content

Decision details

Service Performance Report 2024-25 Quarter One

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Decisions:

Councillor Andy Graham, Leader of the Council, introduced the report, which provided details of the Council’s operational performance at the end of 2024-25 Quarter One (Q1).

 

In debate, the Executive highlighted the positive impact of the Council’s published Biodiversity Toolkit and the positive wider impacts being felt surrounding nature recovery, which involved partnership working with Town and Parish Councils. The Executive also stated that they were pleased to announce that gym and leisure memberships with the Council’s leisure partner GLL, at sites including Carterton, Witney and Chipping Norton, had also increased during the quarter, along with increased gym attendance figures overall throughout the quarter.

 

The Executive also highlighted the work of the Council’s Development Management team, who had seen a rise in the levels of planning applications being granted permission which had come during a time where there had been uncertainly regarding levels of staff retention. The Executive also acknowledged the work of the Council’s homelessness prevention and housing teams for their ongoing hard work supporting those in the district who needed their help the most, amidst a rise in housing applications during the quarter.

 

The Executive also praised the work of the Council’s waste collection partner Ubico, who had contributed to a 25% reduction in the rate of missed waste collections in the district, with the current missed collection rate at just 86 in 100,000. At the invitation of the Leader, Daniel Jacecko, Operations and Transport Manager at Ubico, gave an overview of the continuing work that their service area had undertaken during the quarter and more broadly in recent years, and praised the work of the wider Ubico workforce for their ongoing efforts for the district. The Operations Manager thanked the Executive for their ongoing support to Ubico.

 

The Leader stated they were pleased to see and present a flurry of good news, in the light of ongoing general challenges, and that Council staff and Officers continued to go above and beyond in the call of duty. The Leader stated that the work of Officers was invaluable, with much of it taking place behind the scenes with little exposure. The Executive collectively thanked the continuing work of the wider Council, and asked that the recognition did not go unnoticed.

 

Councillor Andy Graham proposed that the Executive agree the recommendation as listed on the original report. This was seconded by Councillor Duncan Enright, was put to a vote, and was unanimously agreed by the Executive.

 

The Executive Resolved to:

1.    Note the 2024/25 Q1 service performance report.

Report author: Alison Borrett

Publication date: 16/09/2024

Date of decision: 11/09/2024

Decided at meeting: 11/09/2024 - Executive

Effective from: 22/09/2024

Accompanying Documents: